Customer Care

We collaborate with Spreadshirt to print, deliver and provide customer service. However, at the start, we want to be an intermediary to get knowledge about what questions our customers want help with.

Our satisfaction guarantee

Each item ordered by Luckimi is a unique copy made for you personally. In this way, we differ from the most common webshops. We want you to be completely satisfied with your order. Therefore, you have a right of exchange regardless of the reason for the change.

30-day right to exchange

Change your product within 30 days from the order date, for any reason. We always give you these choices:

· Change to another product or size

· Refund of the price

Before returning the item, please contact us and have your order number ready. Contact details can be found below.

Complaint

In case of a complaint, you send a message with the order number and a brief statement to tina@luckimi.com. Do not return any items without request or unstamped.